Debt Collection Training
Debt collection doesn't have to be a difficult or awkward interaction, with our debt collection training course, we can help you recover the income you are owed, effectively and politely.
Our debt collection training course is aimed at businesses and offers a unique based training programme.
If you would like to understand more about how effective on-demand video training can be in the workplace, then download are free guide:
1 Minute Videos
Collecting Debt
How to effectively collect debt. Some skills to enhance your debt collecting abilities.
Training Modules
Written Debt Collection
In this module we will explore the processes around written debt collection, letter formats and writing tips
Telephone Debt Collection
In this module, you will learn skills in managing debt collection and recovery over the telephone. Content includes preparing for the call, handling the call and handling excuses for non-payment.